Tag Archives: care

Privileged glimpses 10: Sympathy isn’t usually helpful

Empathy acknowledges and validates problems and emotions but then moves on to find solutions. Sympathy merely validates distress but offers no help to overcome it. In fact sympathy risks prolonging distress. Continue reading

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Privileged glimpses 8: Do as I do

The rule of thumb is very definitely ‘do as I do’ and not ‘do as I say’. Continue reading

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Privileged glimpses 4: Coping skills develop slowly

The next time your service user gets something wrong or fails to meet expectations don’t assume they’re incapable. Help them to grow because of that mistake, not in spite of it. It’s a vital part of learning new skills and new ways of coping. Continue reading

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Privileged glimpses 3: People do the best they can with what they’ve got

If someone you work with makes poor choices that’s not necessarily because they don’t want to do better. It’s more likely because they either don’t know what else to do or because they don’t think that other options will work for them. Continue reading

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Privileged glimpses 2: People are just people

Different professional groups have different responsibilities and different levels of education are important but they don’t make us special. Continue reading

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Privileged Glimpses 1: There is no ‘us and them’

I believed myself (very arrogantly, I might add) to be one of ‘the mentally healthy’. I thought that people were born to mental health or to mental ill health and that the work of mental health services was to protect ‘the mentally unhealthy’ from themselves either by medication or by more social methods. Continue reading

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Privileged Glimpses (of the bleedin’ obvious)

This series is intended to take what really ought to be the most basic principles of health and social care and put them down on paper. Continue reading

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